Bolt Creator Dashboard Privacy Policy

Who we are

Bolt Creator Dashboard is operated by Bolt Healthcare Ltd, trading as Bolt Pharmacy, for creator applicants and its content ambassadors. This policy covers only the dashboard at crew.boltpharmacy.co.uk — for Bolt Pharmacy's patient-facing services, see the policy at boltpharmacy.co.uk.

What we collect

Your email address (used for passwordless access) and the details you enter yourself. A creator application includes your name, gender, phone number, date of birth, whether you are an existing Bolt customer, whether you are already taking Mounjaro or Wegovy, your requested medication and dose, and your social-account links. An accepted creator profile also includes handles and deliverable submissions. If you connect TikTok, Facebook, or Instagram, we store an encrypted OAuth access token plus the account identifiers we resolved (e.g. your TikTok open_id, or your Facebook Page and linked Instagram id). Tokens are encrypted at rest and never displayed.

How we use it

We use application information to review your suitability for the ambassador programme, contact you about the decision, prevent duplicate creator or social-account records, and—if you are accepted—start the existing onboarding process. Medication remains subject to a separate clinical review. We use connected-account tokens only to read your own public profile, stats, and recent posts, and to display them back to you on your dashboard. We never post, message, or take any action on your behalf, and we never share your tokens with anyone.

Retention and deletion

Application records and the team's decision history are retained so we can operate and audit the ambassador application process. You may contact us at the address below to request access, correction, or deletion where applicable. Disconnecting an account from your Accounts page immediately and permanently deletes its stored token and identifiers — there is no retention period. See Data deletion for full instructions, including how to revoke access if you can't sign in.

Contact

Questions about this policy or your data: support@joinfella.com.